Service
Review Management That Turns Reputation Into Booked Jobs
Reputation is a shortcut. When a homeowner sees 47 five-star Google reviews next to your name, the phone call is basically already yours. We build that reputation the ethical way.
The problem
Most crews do great work and never get asked for a review. Meanwhile competitors with fewer wins but more stars keep booking the jobs.
How J Media Company solves it
A simple, ethical review-request workflow: automated SMS + email at the right moment, response templates for every rating, and monitoring so nothing slips.
- SMS + email review request automation (with your voice, not a template)
- Timing tuned per service (same-day, next-day, or milestone)
- Response templates for 5-star, 3-star and 1-star reviews
- Weekly monitoring across Google, Facebook and Yelp
- Guidance on flagging clearly fraudulent reviews
- Never fake reviews. Never paid reviews. Never platform-violating incentives.
Our process
Step 01
Setup
We connect your CRM or job list to the review workflow.
Step 02
Launch
First campaign goes to your last 90 days of happy customers.
Step 03
Sustain
Ongoing requests + weekly responses + monthly reputation report.
Who this is for
- Any lawn care, landscaping or construction company with fewer reviews than the competition
- Owners who want to protect their name after a bad job or unfair review
Frequently asked
Do you buy or fake reviews?
No. Fake reviews violate Google's policies, can get your profile suspended, and are illegal under FTC rules. We use ethical, permission-based review requests only.
Can I remove a bad review?
Google only removes reviews that violate their policies (spam, off-topic, harassment). We help you flag genuinely policy-violating reviews and craft professional public responses to legitimate ones.
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